In response to the Coronavirus (Covid-19) outbreak, please read our Keeping you safe on holiday and Booking guarantee page for up to date information.

Putting Our Guests First

Keeping you safe on holiday

We have been working hard to ensure our parks provide the perfect environment to safely relax as you enjoy your first holiday since lockdown.

Our booking guarantee

Available on all 2021 bookings

If any of the following takes place:

Your holiday park is closed due to coronavirus

UK Government restrictions are placed on travel due to coronavirus

You or a member of your party have been told to self-isolate, or have any Covid-19 symptoms

With our guarantee, you can choose to:

Move your holiday to another date with no admin charge

Put your plans on hold until you decide on a new date

Cancel your holiday and request a refund

If you or a member of your party have been told to self-isolate, or have any Covid-19 symptoms, please let us know as soon as possible and DO NOT come on your holiday. So, whatever happens in the coming weeks or months, you can book with confidence – we‘ve got this covered!

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Our online booking system and holiday home sales stock is a fast and secure way to get in touch.

If you would prefer, we are here to help online or by phone

Telephone: (01361) 884075
Email: reception@coldstreamholidaypark.com

Our Booking Guarantee