Peace of Mind: The Coldstream Holiday Park Promise

The Coldstream Holiday Park Promise

At Coldstream Holiday Park, we understand that purchasing a static caravan or lodge is a significant decision and a long-term financial commitment to your family’s leisure time. We also recognise the concerns that have been raised in the media by groups like the Holiday Park Action Group. These reports often highlight issues of a lack of transparency, unfair practices, and difficulties with resale. We believe that holiday home ownership should be a joyful and secure experience, which is why we are proud to offer our owners the highest level of transparency.

A Commitment to Our Owners for Over 30 Years

For over three decades, Tweed Leisure ltd t/a Coldstream Holiday Park has been a proud member of the British Holiday & Home Parks Association (BH&HPA). This is not just a membership; it is a long-standing commitment to a set of professional standards that prioritise the interests of our owners. The BH&HPA is the leading trade association for the park industry, and its code of practice is designed to ensure fairness and clarity in all aspects of holiday home ownership.

Your Site License: Protecting You As An Owner

Every owner at Coldstream Holiday Park is provided with a full BH&HPA site license. This document is a legally binding contract that provides a clear and transparent framework for your holiday home ownership. It gives you protection and peace of mind by:

• Ensuring Transparency: The license clearly outlines your rights and responsibilities, including the terms of your pitch, annual fees, and park rules. This allows you to make an informed decision at the time of purchase, free from hidden clauses or unexpected surprises.
• A Fair Resale Process: When the time comes to sell your holiday home, the BH&HPA site license provides a clear and fair process. This protects your interests and ensures you can sell your caravan or lodge in a transparent manner, avoiding the predatory practices that have been highlighted in the media.
• Safeguarding Your Lifestyle & Commitment: The security provided by our BH&HPA site license means you can focus on what truly matters: making memories with your loved ones. It protects your ability to enjoy your holiday home without undue stress or uncertainty. The agreement ensures that when the time comes to sell your caravan or lodge there are a number of options available to you. These include selling privately on or off the holiday park, or selling the caravan or lodge to the park.

Choosing to buy a holiday home at Coldstream Holiday Park means choosing a fresh and rewarding lifestyle. Our long-standing BH&HPA membership and the security of a full site license are our promise to you that you can spend your time relaxing, exploring, and creating lasting memories in the beautiful Scottish Borders.

Interested in finding out more? Speak to Paul today, who is happy to answer any questions relating to caravan or lodge ownership.